What To Look For In A Window Professional
Pane Doctor Window Cleaning & Repair is more than just your local window cleaning operation! We are Professional Experienced Window
Cleaners  that are insured and owner operated.
THAT makes a difference!

We are dedicated to making sure that the consumer KNOWS we are professional and that we are in business to put our customer's needs first. Here
are some things to look for in a window professional:

Uniforms: If your Window Professional is really in business for the customer and  wants to show they are serious about their business, they will
have  logoed shirts that tell you who they are and what they do. Pane Doctor Windows always arrives for bids or services in a shirt that identifies us
so you don't have to guess who we are and what we do.

Logoed Vehicle: A logoed vehicle is a must if a window cleaner is serious about their business and wants to be taken seriously. It will also be a
vehicle that easily holds all the equipment needed for any given job. The vehicle should be clean of cans and debris and stocked to professionally
service a home.

Insured:  It is very easy to find a window cleaner...they are everywhere, however the true professional will be INSURED for your protection and
theirs. The minimal recommended coverage for a professional window cleaner that handles residential and commercial accounts is $2,000,000
aggregate / $1,000,000 occurrence.

Free Estimates: A true professional will offer you a handwritten detailed bid of the work you would like to have done and take the time to discuss
it in detail with you. The bid should consist of more than a photocopied form with a total dollar amount. For example, a window cleaning bid should
have how many windows you have, the types of windows (Double/single - up/down), the charge per window and the option of interior/exterior or both.

GUARANTEE: A true professional will guarantee their work; PERIOD. They will consistently put the customer first and be willing to make the
customer happy above all things, including schedule and weather.

References:  A true professional will offer references or make them readily available upon request. References are the mainstay of a true
professional and they recognize the value of a satisfied customer both residential and commercial!

Owner is Accessible To The Customer:  Pane Doctor Window Cleaning and Repair makes sure that our owners, Rick &/or Laura
Carney are available for every bid. So when you contact Pane Doctor, you will be dealing with the owner; the one person with the most vested interest
in the company. Rick will also be present on every job whether it is window cleaning, window repair, or pressure washing to make sure the work is
done to our company's standards AND yours!

Professional Affiliations: To be serious about a business means a level of commitment to the industry that the business operates in and a
willingness to network and affiliate with organizations that represent professionalism within that industry. Pane Doctor Windows are insured qualified
members of IWCA (International Window Cleaning Association), MWCoA (Master Window Cleaners of America), Tarrant County Business Directory,  
Hire-Contractors.com, Merchantcircle.com, & ServiceMagaic.com- a company that pre-screens it's professional listings for only INSURED,
experienced companies.

Presence in Advertising:  If a window cleaning company is serious about business, they will invest in it! They will make sure that their name is
out there in the web searches, yellow pages, online directories and in print in local publications. They will also support and sponsor their local civic
and charitable organizations in order to give back to their community.

At Pane Doctor Windows...we are serious about our business and we are serious about our clients both established and
new. Hopefully we will have the opportunity to meet you soon and show you that we are Professionals in our industry!

I've had our windows cleaned every year since 2007 a few months after we moved into our house.  Rick Carney of Pane Doctor has always done an
excellent job.  My windows sparkle.  I just wish I was have company over so they could see the sparkle.  I would highly recommend Pane Doctor for
any window services, including repairs.

K Good, Keller, TX 4/20/2013
Angie's List Review

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It was excellent. They did a very thorough job, and the windows don't have any streaks. They haven't looked this good since I moved into the home.
They did a better job than I could've.

H. Bryan, Roanoke, 4/16/2013
Angie's List Review

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The windows, screens and window sills were expertly cleaned on the East side of our home.
Member Comments: Warmer weather is coming and it was time to let the sunshine in!  Especially since our new swimming pool equipment (polaris)
keeps spraying the windows, thus leaving salty spots on all of the windows.   We have been loyal customers of the Pane Doctor, as well as some of
our neighbors, for several years now.  They are ALWAYS professional, punctual and an overall first class business to work with.  Thanks for the
opportunity to share our experience with the Pane Doctor!

D. Coomer, Keller, 4/15/13
Angie's List Review

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We had seven foggy windows that needed to be replaced before we put our house up on the market. As I stated above we had seven windows that
were foggy and needed replacement. I had no idea where to start looking so I started shopping on the internet and left a message with one company
to call me, never heard from them at all. After 3 days I found another one company and left a message for them to call me, again never a returned
call.  I was beginning to get frustrated because I needed to find out  how much we were looking at to have the repairs done.  I looked again on the
internet and found the Pane Doctor and decided to give them a call ( I like the name of the company too) and Rick answered my call and told me he
could come over in about 2 hrs if that was ok with me.  I told him that would be great and Rick arrived at my home as promised and gave me an
estimate that day.

He explained that the windows would have to be ordered but that they should be in within 5 days and he could then installed them that week. We set
the date for Thrusday morning and again was here as promised.  After getting two of the windows installeld he got a call that his mother was in the
hospital. He had to leave which I fully understood and promised to be back the next day or later that day if things were under control at the hopsital.
He did come make it back it back the same day and finished up the job. I was very pleased with his work and professionalism that I told my realtor
who was here about him.  She got one of this cards and was pleased to find someone who did  windows since she also knew of no one.

If I or any of my family or friends ever need windows repaired I will be calling Rick again. GREAT JOB!

W. Breneise, NR Hills, 2/5/2013
Angie's List Review

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The Pane Doctor does a tremendous job and I would recommend them to anyone.  They cleaned our windows inside and out and cleaned out wood
shutters.  Highly recommend!Excellent, perfect experience.

P. Burk, Keller, 2/26/2013
Angie's List Review

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Rick did a thorough cleaning of our windows, inside and out, including tracks and screens. I cannot say enough good about this company. They are
friendly, price their services very competitively, and were extremely professional. Rick was on time, understanding and willing to work around my need
to leave our house for carpool, and most of all, did an excellent job. I will not use anyone other than Rick for all my window cleaning needs in the
future.

J. McCown, Southlake, 1/15/2013
Angie's List Review

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Rick Carney is by far the most professional and detail oriented window guy around. I have used him for years and he never disappoints me. Not only
are the windows done perfectly but he also cleans a hanging light fixture in my front entry that no  one else can reach or even attempt to clean. The
birds find it a handy perch and their droppings are awful to deal with. Rick has the equipment and patience to get it clean every time and at a bargain
price. I would never use anyone else. Rick cleans the windows in and out of my 3 story house, including many leaded glass windows.

T. Smith, Southlake, 1/5/2013
Angie's List Review

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This was basic window washing, inside and out. 24 windows total, with some windows in a high, two story open foyer. Excellent service, with no
hitches. Rick was extremely careful working inside the house and took special care with ladders when cleaning the high windows in our dining room.
Was very happy with Laura's responsiveness via email -- even answering questions over weekends. We had to reschedule several times due to
family demands, and Rick & Laura happily accommodated. Will definitely use them again.

M. Hibbing, Keller, 2/2013
Angie's List Review

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The windows look great inside and out!  Tell Rick thanks and the panels in my office are squeaky clean, too!

B. Caussey, Trophy Club, TX - 7/2/12

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We are so happy with our windows.  Thank you so much for your excellent service.  I appreciate getting your cards as I have already made a referral
---but my friends are slow to act so it may be awhile.  We will be regular clients.

The Schaakes, Denton, TX - 7/18/12

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Hello there, Pane Doctor People,
Thank you so much for the wonderful and prompt work, and especially the cleaning of the outside lights.  Those suckers were absolutely
embarrassing, as you obviously noticed!  I am so glad I found you guys and I am singing your praises to my neighbors here in the area.  I really do
admire you for having the guts to strike out on your own and follow a dream.  If you are quietly a part of a large conglom, please don't tell me!

Keith Quade - Fowler Lane- Keller, TX 3/21/2012

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Rick and Laura:  I so thank you so much for the awesome job you did for me!!!  I love looking through my windows, I don’t want to close the blinds.  
Thanks for fitting me in!  I have given your card to a few neighbors, hopefully they will call and posted your info on our website.
I will see you next year, and promise to call earlier!
Dina Page - 3920 Gladney Lane - Keller, TX 4/8/11

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Can we just offer some feedback on the recent work carried out by Rick at our property? You have got customer service totally right, exceptional,
communication, flexibility, value for money and the quality of service well.......
Every day we remark on how light our house is now and looks like HD!!!! Rick did a fantastic job and the windows now are spotless and crystal clear.
I wish everyone connected with the business a happy holidays and a great 2010. We will be back for further cleans in the near future and would have
no hesitation recommending you to our friends and neighbours. If you want to use us as references at any stage please feel free.
Well done on a great job and fantastic service.  Many thanks

Alan & Gillian Todd, Nov 23, 2010 - Keller, TX

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"I was very impressed with the standard of repair to my windows. The window replacement was carried out in a very efficient manner and I was able
towork from home as normal without any disruption. Rick was courteous,friendly and very professional. I won't hesitate in using their services again
should I need further work done."  Thanks! Lorraine Haan-Stewart 516 Unbridled Lane, Keller, TX 76248 8/16/10

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"Absolutely went above and beyond our expectations. We had a window pane replaced and our windows & sun screens cleaned. Excellent
service!!"    
Customer: Gary S. - 5 Star Rating Service Magic - March 2010

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City: Grapevine, TX
Project: Clean Windows
"Excellent work. Thank you! My windows look fabulous!"    
Customer: Carolyn K. - 5 Star Rating- Service Magic - May 2010

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"Everything went great, our windows look awesome. "    

Customer: Wendy B. - April 28, 2010

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Customer Rating:   City: Bedford, TX
Project: Clean Windows
"We were very pleased with the service and will call them again when we need our windows done."    
Customer: Ronald H. - May 2010
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City: North Richland Hills, TX - Project: Clean Windows
"Rick was completely professional and very pleasant to deal with. I would wholeheartedly recommend him to anyone needing a window cleaning, and
will use him in the future when we need that service again."    Mary Lou F. May 2010 - Service Magic 5 star Rating
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Project: Clean Windows
"Rick did an amazing job. The windows and tracks look fabulous. Very courteous and professional. THANK YOU"    
Customer: Heather F. -  October 12, 2009

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Customer Rating:   City: Flower Mound, TX
Project: Clean Windows
"On time day work was completed, fair pricing, courteous. Even sent thank you note for contracting with Rick."    

Customer: Ellen l. - January 7, 2010
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Customer Rating:   City: Arlington, TX
Project: Clean Windows
"The Pane Doctor exceeded all my expectations. He clean all windows inside and out, both first and second floors. He went beyond the call of duty
and provided great value for what he did. "    

Customer: Grant M. - 5/9/10
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Service Magic Customer Rating: 5 Star Rating  City: Saginaw, TX
Project: Window Cleaning
"He called the same day to set up time for a quote. Showed up for the quote when he said he would. Did the work on the date and time when he said
he would. Price he quoted was the same that he charged. I can not believe what a fantastic job he did. Windows look better than the day we moved in
5 years ago. Highly recommend this service provider!"    
Customer: Cindy P.
Member Since: October 14, 2009
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Rick did such a great job on our windows.  We are totally pleased with the results, as well as Rick’s total professionalism during the job.  
When my husband came home and looked out the window over the front door, he said, it looked like we just got “High Definition” television!  
If you need any references, I’ll be happy to be one!  
Debra H of Keller, TX on October 11th, 2009
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Very professional. Arrived on time (actually a few minutes early), was extremely fast and did an awesome job. I have experienced other companies
and I regret not finding this company a long time ago.
Roger of Carrollton, TX on February 24, 2009
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The work that I received was worth much more than what I paid for. Rick took his time and made sure that every window was cleaned to my high
standard. I was very impressed with the final outcome and never realized what a difference having clean windows really makes. I highly recommend
the Pane Doctor.
March 19, 2009 by Matt in Keller, TX
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I have used the Pane Doctor for several years now and have been very impressed with the quality of their work. I used a different window cleaner
before and they did a good job, but the Pane Doctor has a much better eye for detail. Basically windows are cleaner thanks to the Pane Doctor and
they stay clean longer.
The Pane Doctor does not only deliver clean windows, they are very professional and even offer additional services such as window repairs.
For anyone looking for a window cleaner, look no further. The Pane Doctor is the window cleaner of choice for the Metroplex.
January 23, 2009 by Bart De Muynck in Keller, TX
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Rick with The Pane Doctor was professional, competitively priced and timely when providing his service. I'd recommend his business to anyone
looking for window cleaning.
April 23, 2009 by Mary Hammer in Fort Worth, TX
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Just wanted to say thanks for the great job! Our windows never looked better!
Please feel free to give out my name/email/number to potential customers--
Thanks so much--Amy Gabaldon
May 3, 2009 by Amy Gabaldon in Keller, TX
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I have used Pane Doctor Window Cleaning for some window cleaning and repair work many times over the past 3 years. Rick (the owner) has always
been available to me when I had questions and when he shows up he takes the time to visit with me and show me exactly what he thinks needs to be
done. There have been times that I wanted to schedule inside and outside cleanings every 3 months, but instead of taking advantage of me, he told
me that the insides really only need to be done 2xs a year. WOW! Someone out there that is honest and not just out to make a fast buck. I will never
use anyone but Pane Doctor for my cleaning and repair on the windows.
October, 2008 by Craig S. in Keller, TX
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I have used Pane Doctor Windows consistently for cleaning and repairs for 3 years. Rick the owner is nothing less than professional and personable.
After getting 3 bids, I chose Rick & Pane Doctor for inside and outside window cleaning and pressure washing of my drive ...
03/18/2009 by Kevin G. at Yahoo! Local
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I use Pane Doctor for my window cleaning needs and have for over a year. I contracted them to clean my office building monthly and they did such a
great job that I now have them clean my residence on a regular basis. Rick is a great guy and one of the hardest workers I have ever seen. He
always makes sure everything is perfect and gladly honors the discounts offered on his web page.
These guys are the best!‎ - Sarah‎ - Nov 18, 2008
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Awesome Everytime!  5 Star Rating - Insider Pages - May 11, 2009
By Karen T. , Southlake, TX
Awesome service, explained what was going to be done and for what price. Very professional. Great price. Even fixed a broken window. I recommend
Pane Doctor highly. Roanoke, TX
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Customer Rating:  Service Magic  - 5 Stars - Highest Rating
City: Roanoke, TX
Project: Blinds or Shades - Install or Replace
"Very nice service. Scheduled on very short notice and did a good job!"          
Customer: Konny D.
Member Since: June 27, 2009
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Customer Rating:  Service Magic 5 Stars - Highest Rating
City: North Richland Hills, TX
Project: Window Glass - Install or Replace
"Amazing! Best price in town and as soon as the glass was available it was installed within hours, Rick, the installer, was friendly and knew his job
well. Kenneth"          
Customer: kenneth b.
Member Since: June 29, 2009
What To Look For In A Window Professional
What To Look For In A Window Professional
What To Look For In A Window Professional
What To Look For In A Window Professional
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What To Look For In A Window Professional
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